Thank you for shopping with The Something Good Co. We take care in preparing each order so it arrives ready for the moment you have in mind.
Where we ship
We currently ship within Australia only. International shipping is not available at this time.
Processing orders
Orders are packed and dispatched within 2–3 business days. During busy gifting periods, dispatch may take a little longer. We will send a confirmation when your order has been dispatched.
Delivery options and costs
The available delivery options are shown at checkout before you complete your order.
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Delivery option
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Cost
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Current delivery estimate
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Standard delivery
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$10
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2–8 business days
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Free Standard delivery on orders of $100 or more
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Free
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2–8 business days
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Express delivery
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$15
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1–4 business days
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Delivery timeframes are estimates only and can be affected by factors outside our control once an order is with the carrier.
Tracking
Where tracking is provided for your shipment, we will send the tracking details to the email address used when you place your order.
Delivery issues
If your order has not arrived within a reasonable time after dispatch, arrives damaged, or is not what you ordered, please contact us at info@thesomethinggoodco.com.au with your order number and any helpful details or photographs. We will review the issue and respond in line with our Refund Policy.
Returns and exchanges
Please read our Refund Policy for information about returns, damaged items, exchanges and refunds. If you have a question about an order, contact us at info@thesomethinggoodco.com.au.